Monday, February 20, 2012

The Power of Social Media

If you've been paying attention to the news lately you've heard a lot about companies making announcements about changes they plan to make to their business. In most cases they are adding fees or charging customers more for less service. What we've also seen recently is that if enough customers speak out against these changes companies may be forced to go back on their plans.

Social media, of course, has provided a great outlet for the little guy to speak their minds. We saw this when Netflix planned to change their pricing structure or when the big banks planned to charge clients a monthly fee to use their debit cards.

Blogs are a great outlet for speaking your mind. If you haven't toyed around on Twitter, it's another great place to speak up, even Facebook can be an outlet. I happened to be checking out Twitter this morning and found this interesting link to Topps Facebook page.

Check out all the feedback on the post!

I'll leave my opinion out of this but I think it will be interesting to see if Topps alters their plan on this one.